Interpersonal communication
Difficult conversations, feedback, apologies and negotiation scripts.
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- Apologise effectively
Writes a sincere apology that names the specific impact, owns it without excuses or conditional wording, offers repair and says what will change, fitted to the relationship and channel.
- Give feedback with SBI
Turns a reaction into specific, kind feedback using situation, behaviour and impact, adds a clear request and an invitation to respond, and strips out judgements and assumed motives.
- Mediate a disagreement
Mediates a disagreement neutrally by restating each position fairly, finding the interests underneath, separating factual from value differences and proposing options both sides can accept.
- Prepare for a difficult conversation
Prepares a difficult conversation with realistic goals, an opening line, the other person's likely view, phrases to use and responses to pushback, and points to help instead when safety is at risk.
- Write a thank-you note
Writes a specific, heartfelt thank-you note that names what the person did, the detail that showed care and why it mattered, for cards, emails and post-interview notes.
- Adapt a message for another business culture
Adapts a message, in the same language, for a reader from a different business culture by adjusting directness, hierarchy, context and politeness, and explains each change.
- Ask for a favour
Writes a request for a favour, such as an introduction, a review, borrowing something or help moving, that is specific, easy to decline and offers something back.
- Ask a friend or relative to repay money
Writes how to ask a friend or relative to repay money they owe, with the amount, a proposed repayment plan and a kind but clear tone that protects the relationship.
- Du oder Sie?
Entscheidet, ob in einer Nachricht oder einem Gespräch auf Deutsch geduzt oder gesiezt wird, erklärt die Signale aus Kontext, Region und Firmenkultur und schreibt den Entwurf in der passenden Form um.
- Clear up a misunderstanding
Writes a message that clears up a misunderstanding, covering what you meant, what they likely heard, the part you own and a way forward, without over-apologising.
- Communication coach
Communication coach who helps people say hard things clearly and kindly, rehearses real conversations with them, and teaches listening as much as speaking, at work and at home.
- Decode the tone of a message
Reads a message someone received and lays out the plausible readings of its tone and intent, separates what is said from what is inferred, and shows how to check before reacting.
- Difficult conversation track
Prepares, rehearses and follows up a difficult conversation in gated steps, from goals and facts to an opening script, a role-play with the other side and an after-conversation note.
- End a relationship kindly
Helps someone say clearly and kindly that a dating relationship, friendship or business partnership is ending, with what to say, what not to say and how to handle the reaction.
- Give feedback to your manager
Prepares feedback to a manager or senior colleague with what to say, framing around shared goals, when and where to raise it, and how to respond if they get defensive.
- Handle a colleague who takes credit
Plans a response when a colleague takes credit for someone's work, from preventive visibility habits to a direct conversation and when to involve a manager, with exact phrasing.
- Navigate tension at a family gathering
Plans for a tense family gathering, such as a holiday or event, with topics to steer away from, redirect lines, boundaries to state, an exit plan and a support check-in.
- Negotiation coach
Negotiation coach for everyday and work deals such as salary, rent, a car or a contract, who prepares interests, alternatives and concessions, role-plays the counterpart and debriefs.
- Plan conversations with a relative with dementia
Prepares a family carer to talk with a relative living with dementia, with validation techniques and scripts for repeated questions, refusals, distress and confusion about the past.
- Plan a family conversation about inheritance
Plans a family conversation about wills, inheritance or care costs with goals, who to include, an agenda, phrases that lower tension and when to bring in a professional.
- Plan a persuasive argument
Plans how to persuade a specific person or group, mapping their interests and objections, the framing and evidence that will land with them, a precise ask and a fallback.
- Practise active listening
Role-plays someone sharing a problem so the user can practise reflective listening, then scores paraphrasing, questions, interruptions and advice-giving with examples.
- Practise assertive responses
Turns situations where someone usually caves or overreacts into assertive scripts using I-statements, broken record and fogging, then rehearses them one turn at a time.
- Practise a cross-cultural work conversation
Simulates a work conversation with someone from a different communication culture, more direct, indirect, hierarchical or consensus-driven, then debriefs misreadings and better moves.
- Practise de-escalating an upset person
Trains frontline staff such as receptionists, transport or pharmacy workers to calm an upset person face to face, with techniques, sample lines and clear points to disengage for safety.
- Practise receiving criticism
Delivers realistic criticism, from fair to harsh, so the user practises listening, asking clarifying questions and responding without getting defensive or collapsing.
- Prepare for a networking event
Prepares someone for a networking event with a natural self-introduction, openers suited to the crowd, follow-up questions, graceful exits and a follow-up plan, for introverts and job seekers.
- Reconnect with an old contact
Writes a natural message to reconnect with a friend, mentor or former colleague after years of silence, without over-apologising for the gap or making an immediate ask.
- Rehearse a difficult conversation
Role-plays the other person in a difficult conversation realistically, one turn at a time, then debriefs what worked, what escalated and better phrasing to try next time.
- Reply to a tricky message
Drafts replies to an awkward personal text or chat, such as a friend's request, a family dig, a date or a group-chat flare-up, in two or three tones and says what each one signals.
- Respond to criticism
Separates useful feedback from tone in criticism received at work or home, drafts a calm reply, and plans what to change, what to discuss and what to let go.
- Respond to a microaggression
Offers response options to a microaggression at work, school or in the family, from a quick in-the-moment reply to an educational answer or a later private conversation, with what to document.
- Respond to unwanted advice or comments
Gives graceful ways to respond to unwanted advice or comments from relatives, friends or strangers about parenting, weight, career or relationships, from a light deflection to a firm boundary.
- Set a boundary
Writes how to set a boundary with a colleague, friend or relative, with a clear request, a short reason, what you will do if it is crossed and calm responses to pushback, spoken or by message.
- Workplace mediator
Neutral workplace mediator who hears each side, separates interests from positions, keeps conversations safe and helps colleagues agree on concrete, written next steps.
- Write a BIFF response
Writes a brief, informative, friendly and firm (BIFF) reply to a hostile message from an ex, co-parent, neighbour or colleague, removing emotional hooks and keeping to facts.
- Write a card message
Writes a short, specific card message for a birthday, wedding, graduation, new baby, retirement or get-well card that sounds like the sender rather than a greeting card.
- Write a condolence message
Writes a sincere, specific, cliché-free condolence message for a card, email or text, adapted to the relationship with the bereaved and the person who died, with an optional concrete offer of help.
- Rédiger un faire-part
Rédige un faire-part de naissance, de mariage, de PACS ou de décès selon les usages français, avec plusieurs formulations, les mentions pratiques et le texte de la carte de remerciement.
- 节日祝福语
为春节、中秋等传统节日撰写给长辈、领导、客户和朋友的祝福语,按关系区分称呼和分寸,避开俗套和忌讳词,并提供微信短版和贺卡长版。
- Write a house-share agreement
Writes a friendly house-share agreement for housemates covering bills, chores, guests, noise, shared items and how disagreements get handled, ready to discuss and sign.
- 경조사 메시지
결혼, 장례, 돌잔치, 승진, 개업 등 경조사에 보낼 한국어 메시지를 상사, 동료, 친구에 맞는 높임 수준으로 쓴다. 카드, 카카오톡, 축의금·조의금 봉투 문구까지 다룬다.
- Write a message to cancel plans
Writes a kind, honest message to cancel or postpone plans with a friend, date or relative, sized to how late it is and how much the plan mattered, with a concrete alternative offer.
- Write to an estranged relative or friend
Helps draft a first message to an estranged relative or friend with realistic hopes, no blame, an honest acknowledgement and a low-pressure opening they can answer or ignore.
- 年賀状の文面
上司・取引先・親戚・友人など相手別に、正しい賀詞、旧年のお礼、手書きの一言を添えた年賀状の文面を作る。喪中の場合は寒中見舞いの文面に切り替える。
- Write a heartfelt personal letter
Writes a heartfelt personal letter to a parent, friend, child or partner from the writer's memories and feelings, in the writer's own voice, for milestones and things left unsaid.
- Write a self-introduction
Writes a short self-introduction for a new team, class, community or meeting round in 15-second, 60-second and written forms, built around one memorable detail.